Questions & Answers
Q1:Can i get samples before my order ?
A:We provide free samples to every customer,But,we need to freight collect,Or freight prepaid.
Q2:How long it will be to get samples?
A:For stocked blades,It only 1 day for sending you sample .For customized blade drawing,it may be within 15-25 days samples.
Q3:What is the delivery time if i place my order ?
A:It depends on the complexity of the Blade ,or The quantity you ordered .If It is our standard project ,We will only need 5-7 working days to send out your goods.If your have an urgent deadline ,we’ll see what we can do.
Q4:Can I Put My Logo On The Product?
A:Yes ,You can .Your Logo Can Be Put On the Product By Mould Punching ,Laser Making ,Silk-Screen etc.
Q5:Is It Possible To Get My Customized Packaging ?
A:Yes ,Of course ,We Help customers to make unique packaging for 15 years.
Frequently Asked Questions
Do Xingxin Longteng blades are as good as those sold by manufacturers cutting machines?
In fact, our quality standards, as blades and punching tools are concerned, is superior to that offered by machine manufacturers. In some cases, reaching 100% more life than “original” knives even better cut quality and productivity of the machine. Do not forget that the quality of the blade is fundamental to the general performance of cutting machines and in many cases, the original blades are usually of low quality despite its high price.
Why are the prices offered by Xingxin Longteng much lower?
First, we must not forget that machine manufacturers do not produce themselves the blades, punching tools or other consumables consumed by machines. These supplies are ordered from companies like ours. For this reason and for the dynamics of the distribution network used by manufacturers of cutting tables; supplies pass through several hands before reaching the final consumer
Moreover, large structural costs that support manufacturers of machinery are inevitably passed on to the price of consumables.
With Xingxin Longteng, the opposite happens; our customers buy our products firsthand and take advantage of a specialized model of business and sales On-line.
Thus, all the added value of our products is concentrated in the quality of materials, manufacturing processes and services associated with distribution. Moreover, being a multi-brand supplier, we move much higher volumes of business that them, and this affects the fall in raw material costs and production in general.
How Xingxin Longteng quality reaches levels higher than the original products?
Basically for three reasons. The first has to do with the high investment ratio attributed to buying of raw materials.
In fact, selling on-line, we reduce the maximum structural and commercial costs, allowing us to offer very competitive prices in spite of producing our tools with raw materials of the highest order.
The second are the much higher volumes we move, because we are multi-brand manufacturer, compared with those move from the machinery manufacturers that only produce for their machines.
Finally, it has much to do, our exclusive dedication to our products. For a manufacturer of machinery, blades, punching tools and otherconsumables, are the least of their problemswhere they put less resources and time for research, testing anddevelopment.where they put less resources and time for research, testing and development. In our case, is the central focus of our business so that, the vast majority of our resources are focused on the excellence of our consumable tools.
Please email us your designs or logos in any kind of formats like Jpg,AI,CDR,PDF,GIF etc. And make clear statement of the materials you want, the size, color and quantity. CSTOWN will send back the Layout and Quote in 24 hours. No setup charge and free design. We can revise the layout until your 100% satisfaction.
When the layout is approved, please send us your PO via email or fax.Then we will send you the Invoice to confirm the orders.
We will start the production once the full payment is made.Check, PayPal, Credit Card,TT and West Union are accepted.
Our lead time is roughly 4-6 days after receipt of the full payment .But bulk orders may take a little longer.
Products are shipped by Door-to-Door Express (UPS,DHL,FedEx).
Perfect Customer-based Service
In-24-hour pricing and custom artwork designing service.
2-4days fast production turnaround, no extra charge.
20+experienced designers insure the high class design of every single piece of artwork.
10+sales consultants offer you one to one customer service.
80+ workers with years of experience on our production line.
If you have more questions to know ,please contact us .
We warmly welcome every customer to send us drawings for making customized product.
Contact with us ,you will get more than what you can !